payment_required
payment_required
Section titled “payment_required”HTTP status: 402 Payment Required
How to fix
Section titled “How to fix”- Open Billing in the dashboard. Settings → Billing & Plans → Payment method. The current state of your card or invoice is shown at the top.
- Update a declined card. If your card on file was declined, swap it for a new one. Self-serve writes unblock within a few minutes of the next successful charge.
- Pay an outstanding invoice. Past-due invoices for annual or invoiced customers are listed under Invoices. Each has a "Pay now" button or a wire-instructions link.
- Contact billing@justcrawl.io if the card was charged successfully and you're still seeing this — there's a sync gap we can resolve manually.
What this means
Section titled “What this means”Your org's billing state is past-due, and we've gated mutating endpoints until it's resolved. Reads typically still work in this state. This is distinct from plan_required (need a higher tier) and quota_exceeded (plan is current, hit the usage cap).
Related errors
Section titled “Related errors”plan_required— feature gated to a higher tierquota_exceeded— hit the per-period cap
Still stuck?
Section titled “Still stuck?”Contact support with your request_id (looks like req_01HF3JKB...). For billing-specific questions, email billing@justcrawl.io.